PRIVACY POLICY

ComboDesigns is a leading and committed creative design agency. We strive to build trust by respecting your privacy.

Our privacy commitments

Your privacy is important to us. In order for you to understand how we collect, use, communicate, and disclose and make use of personal information, we have developed the following privacy policy.

Secure Personal Information

We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Clients Loyalty

We never sell your personal information for any purpose, to any third party.

Understandable Language

We fully disclose our privacy policy in a simple and easy to understand language.

No Third-Party Commitment

ComboDesigns can access and use your provided information for marketing purposes, only after your approval.

24/7 Customer Support

We are available at your service Monday to Friday from 9 am to 6 pm. Feel free to contact us with any questions or provide us with feedback.

Personal Data We Collect

ComboDesigns collects data to work effectively and deliver you the best experiences with our services. You provide some of this data directly, such as when you create a ComboDesigns account, submit a query on website design, request an animated video, share ideas for logos, upload a document to make a brochure, or contact us for support.

We use services from other companies to help us determine your location based on your IP address in order to customize certain services. The data we collect depends on the services and features you acquire, and includes the following:

Basic Information

Your business name, email address, and contact preferences.
Your name, contact details and other personal information.

Credentials

We collect passwords and similar security information used for authentication and account access.

Demographic Information

We collect data about you such as your country and preferred language.

Content:

We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. This includes the taglines of your logos, the content of your website, brochure, stationery, video, and other work related documents. It also includes the content of your communications sent or received, such as the:

  • The subject line and body of an email,
  • Text or other content of an instant message,
  • Audio recording and transcript of a voice message you receive or a text message you dictate.
  • Additionally, when you contact us, such as for customer support, telephonic conversations, or chat sessions with our representatives, it may be recorded and monitored.

We will gather and use individual data exclusively with the goal of performing work and satisfying our clients. We will only retain personal data as required to complete projects or communicate with our clients.

Payment Data:

We prefer that clients enter their own payment information through our secure payment gateway. Occasionally clients ask for assistance with payments. In these instances, we collect data that is necessary to process your payment, such as your credit card number (payment instrument number), and the security code associated with your payment instrument. We also collect your address for credit card payments.

Usage Data:

We collect data about your experience with our service. This includes data, such as the web pages you visit, the search terms you enter, the features you use, and the items you purchase. This also includes data about your device, about the network, regional and language settings, including IP address, operating system, device identifiers, browser or other software you use to connect with our services. It also includes data about the performance of our services and any complications you experience with them.

How ComboDesigns Uses Your Information

We use your information in order to provide you with the best service and, on your behalf, to your targeted visitors and customers. This includes providing you with excellent customer support, which requires us to access your data to assist you. Some other ways we use to access your information are listed below:

To manage our services

We may use your data for our internal purposes to create and provide new services, features, or content.

To interact with you about your project

We occasionally send you communications regarding our services and your project (e.g., announcements, billing-related matters, welcome emails, changes to our services or policies, etc.)

To contact you for marketing purposes

We may share your project or client testimonials on our website.

To respond to legal appeals and prevent harm

If we obtain a subpoena or other legal request from legal professionals, we may need to inspect the information we hold to determine how to respond.

Cookies

We use cookies on the ComboDesigns website. Cookies are small tiny files which are stored on a user's device that you use to access our services. We use cookies for several reasons:

  • To make our site easier to use
  • For security reasons
  • To provide you with personalized content
  • To provide you with personalized content
  • To improve our services
  • To advertise our services

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

By continuing to use our website, you provide us the consent to use cookies. However, you can choose to disable cookies at any time by modifying your browser setting to decline cookies. This may prevent you from taking full advantage of the website.

Legal Agreement

Our clients hold the rights of their logos, websites, stationery, and videos created and designed by ComboDesigns when they are finalized and fully paid for.

Our clients are free to register their logo created by ComboDesigns under their company name or trademark. However, ComboDesigns would not be responsible for the infringement of any design. Neither we are responsible for an event of a plagiarized name, nor do we provide registration services to our clients.

Children Provisions

ComboDesigns services are not proposed for and may not permissibly be used by individuals under the age of 13. If it comes to our knowledge that we have collected information from such a person, we may delete this data without any notice.

Changes to Privacy Policy

We will notify you of revisions to our privacy policy, in advance. We will post revised policies here, with an updated revision date.

This policy is updated on 1st January 2019.

Contact Information

If you have questions, concerns or suggestions related to our Privacy Policy and provisions, you may contact us via phone, chat or email.

Email: info@combodesigns.com
Phone: +1-833-366-8325

Testimonials

ComboDesigns recently did a logo for my business and quite honestly I couldnt be happier. Very prompt with each design concept 24hrs seemed to be the turn around time. Currently we are keeping in contact as we'd like our website done soon. Mishal O'Neil has dealt with us from the beginning. She's been nothing but lovely.

Dom Boardman

Great logo and quick turnaround. Couldn’t be happier.

James

Good communication and designs, they will be with you until you are fully satisfied. l would highly recommend!

Ozkan Ozkubat

Very professional! Had a great experience with combo designs while designing a logo for my cakery. They were very prompt and responsive to emails. They were patient enough to listen and incorporate my ideas as well. Would definitely recommend them.

Smrithi Sathis

Quick and great service no problem to big will happily sort it for you cheers Wali

Thomas Luke Petty

Used combo designs to help with my logo and they were brilliant! Brilliant customer service and plenty of options to choose from to progress my business further. Would highly recommend. My point of contact was Mishal O'Neil who was polite and very helpful.

Ryan

Combo Designs created a fantastic logo for our new business. They were helpful, quick and fantastic value for money. I have the highest regards for Mishal, who was my primary contact. Couldn't recommend this company more.

Sovereign Bathrooms

All the designs were stunning would have used them all. The service from ComboDesigns was great. Very quick responses.

Mathew Carle

Highly recommended. I am really satisfied by the services. My logo is even better than i could imagine. They got straight into my mind, finalyzing everything on time. Great communication skills, polite and proffessional. Definetely recommend combo designs! Looking forward to use more of their services.

Olga Gerogianni

It was great to discover a company that provided us with the responsive designs for our websites in a very economical price range. This increased our user experience and boosted up our sales revenue to another level. Great Results. Thank you Combo Designs

Paul Emmanuel - qualitymaking.com

I found them through Facebook, and on exploring their services settled to get a website built for my business. They took us to another new world of branding and made our tourism business look awesome. Our brand seriously got a new look and great customer preferences after the redesign of our website.

Gabriel Wilson - ideamytour.com

Initially we just got our logo designed by them but later on we also got our website revamped. The results were tremendous, it was a complete new look, with fine graphics and vibrant colors.

Zeeta Rodrigues - meatandbeverages.com

They did everything we asked them to, but sometimes we would have to request several times for certain changes to be made to the website we were re-designing. Overall, very helpful.

Erica Robertson - SCSF

Logo + Website Redesign

Combo Designs helped us redesign our landing pages and with our digital marketing. Their knowledge and service is great, and we experienced an excellent return on our investment.

Liz D. - HR Virtuoso

Great Service and ROI

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